At Viba Residency, we understand that plans can change. Please familiarize yourself with our cancellation and refund policy to ensure a smooth booking experience.

01

How to Cancel or Amend

Cancellation or amendment of your stay should be intimated by email or phone. Please ensure you receive confirmation of your cancellation request.

02

Important Notice

The following situations are charged in full, with no exceptions:

Unexpected Departures

Charged in full

Early Check-out

Charged in full

No-shows

Charged in full

03

Accommodation Type Variations

Cancellation and prepayment charges may vary according to accommodation type. Please contact us directly for specific details regarding your room category.

04

Need to Cancel or Modify?

Please reach out to us as soon as possible to discuss your cancellation or modification. Our team is here to assist you with your booking needs.

Contact Information

For cancellations, amendments, or any questions regarding our policy, please contact us.

This Cancellation & Refund Policy is effective as of September 2026 and applies to all reservations made on or after this date.